Episode 8

you just need a custom made golf ball just for Vern they got stripes on them and they say
range episode mortgage daddies we got a special guest here today the original
Dean snow the original dad that’s right my dad Daddy’s Daddy Dean snow Papa love
as I think we have uh said over the years what’s going on hanging in there thanks for having me I mortgage Daddy’s
Daddy yeah right we got to change the name and I need a shirt too yeah we got plenty of those some somebody can’t
remember to wear his but it’s okay see I’m always getting in trouble over here always getting in trouble give him one instruction can’t throw me under the bus
with your dad here I mean makes it I’m just nervous about this thing here so oh yeah we got to get that up real high
play that game later maybe so back from vacation ready for the summer golf
season’s in full effect yes getting ready to start playing here um been down in Florida quite a bit in in the winter
time and we just got back from Palm Springs so we were out there and ° heat every day beautiful yeah it’s not
hot miss it out there uh yeah to come back here but when I left nothing was
green when I come back green full of poll it’s all back but yeah it’s good to be back it’s time to get into the season
here and get moving and some tournaments coming up and some we’ll play together and some and we’ll win some and we’ll
lose some it’s all right as long as we have a good time yep you guys win more than you lose anyway so on the side bets
anyway yeah we got you know that’s all it matters is the money fish those suckers in yeah just don’t tell
Eric might have a match up bit from last week oh yeah I love it lost couple a
little overtime to make up for that one yeah oh that’s a tough but it was a good time so I I wanted to kind of bring you
on talk about you know obviously mortgage daddies is not just about mortgages we talk about you know local
businesses entrepreneurs and you know that wasn’t always what you did but that’s what you turned your business into and I wanted you to just kind of
explain exactly you know your path on you know how you started where you got to and kind of what Snell golf is now
and and how you did it so as far as golf goes I hated golf you know as a kid and
and didn’t want to play at all I played hockey you know my whole life was hockey and up into college and then played
after college for a little bit um but uh you know when I get out of school I actually had engineering degree so I
went to UMass La for Plastics engineering and have a minor in chemistry in math so when I finished
playing hockey I actually worked for BF goodwi Aerospace and defense started designing parts for F-Ffighter
planes sori helicopters Blackhawk helicopters most of that work was turning um metal into composits it was
all based on weight so everything was a mill spec you have to follow the government you have to do all the the
you know the crap that they wanted you to do so it kind of got frustrating and I actually was driving back and forth to
Malboro from you know from a cushion it so uh I answered an ad for Titleist
hated golf my father was a good golfer um matter of fact I got a funny story about my first round of golf I ever
played with my father but um I answered an that for Titus for a quality Engineers job went down and did the
interview and then I actually got an offer for jet for the razor company up in Boston at the same time I didn’t hear
from Titleist didn’t hear back so they called me back two weeks later and apologized and said that the resume got
kind of tucked in the hr’s folder sounds like your Hall of Fame resume too yeah
that’s that’s another story for another time um but so they called and said are he still interested I said absolutely
was I lived here you know I lived in a cushion it so a lot closer yeah so the commute was a lot easier so I went into
R&D um um most I know you guys aren around
whatever I wasn’t born yet whatever I was years old I was close thank you so I went there in didn’t have a
set of clubs didn’t play golf didn’t like golf at all but I went right into research and development from the R&D
work I was doing for Aerospace and defense and um in the first project I ever worked on was bringing cast
urethane into golf it didn’t exist so Bala was the big cover material at the
time W ball spun like crazy tour players hated it so I designed the process to make a urethane covered golf ball um was
my first job there and I got to work directly with Phil Michelson and Davis Love and Peter cess and then tiger when
tiger turned professional from amateur I spent two weeks with tiger straight with him and his father at the at the range
at tiest um to get him into the ball and you know that process of working with the tour players to me was pretty cool
you know uh you you do a lot of design work and spend a lot of time in R&D and if someone can put that in play and win
a US Open or win a masters you know that’s the validation of the product to me that’s better than somebody telling
you now five yards longer you know now spins RPMs more so I found the satisfaction of the job more to the tour
point is became very good friends with all of them you know spent time on the road at their homes you know knowing
their families going to things like that um and and uh and created you know a
product that had never been done and never been put into the factory so we had to develop this process bring it
into the factory start up really small and this other guy myself covered -hour shift days a week so we we
would have to both go in and cover CU nobody knew how to do it we did it in R&D but it didn’t exist in the factory
on how to make this castane cover it’s a lot harder process to make a castane
cover than what it used to be then the injection molding yeah if you injection mold and cover you make an eightcavity
mold every seconds and in cast orane it’s minutes to make one ball you
know so it’s very intense going around in little cups and processing and mistakes and you know get crosslinks and
cures so anytime you make a mistake you got to scrap the whole ball the other materials you can regrind it and reuse
it again again so it was a lot easier so that process it was fun you know but it was a lot of work we covered -hour
shifts all the time um and then I had an idea um to make it this was with wound
golf balls and then I had an idea to make a solid U multi- golf ball which
eventually became the provso I have I think about or patents on the
provuh process design construction I went out to see Phil Mickelson and Peter
Costa out in uh Arizona um and you know it was a pretty it was it was pretty
well received right off the bat there was a significant difference in performance so it was kind of fun and
then Taylor Made A call um to to start a golf ball division for him they didn’t have anything in golf ball so I was
employee number one at tailor made um went out to San Diego and basically
built the golf ball business from Ground Zero built three factories with them um
started working designs now with Dustin Johnson Jason day Justin Rose um a lot
of the the top Sergio you know was was is a real is a real good friend of mine to to this day um spent time in Spain
with him and his family and stuff so designing golf balls now for the tail staff guys was the next job building up
a staff creating factories and creating performance that again these guys would validate by winning professional events
so was it was it was a it was a challenge you know it was a lot of work to do spent a lot of of time on the road
but uh but there was some satisfaction to it you know when it was all said and done now the Prov one’s still the
biggest golf ball out there it is yeah by far it’s the number one selling golf ball you know by market share um it’s
probably in the % single model um how how things are measured almost
years later it’s still go yeah yeah now are they tweaking it or is it yeah they make minor changes to it you the the
golf balls had had big advancements when it went from bada to the professional yeah and then from professional to prov
and now from provand on and which prob one was in uh uh I think it was you
know so from provon every year they come out every other year and this minor tweaks you can’t make it go yards
longer and you know do do crazy things it’s a white inch ball with no
moving parts so there’s only so much you can do with it but aerodynamics changed a lot you know creating Edge angles
dimples LIF and drag coefficients to control flight that’s all part of the aerodynamics that go into making a golf
ball so that’s what’s worked on a lot now players are different now back when the tour players played then they would
average milph ball speed and now they’re and the ball doesn’t go
any faster that’s just the player yeah no I mean and professional
golfing you got to hit the center of the face to get a ball speed yeah I don’t even know I saw your cars they’re pretty new in
the middle yeah no they’re brand new I think it’s just amazing right like clearly all jokes aside I know nothing
about golf balls never mind everything you just said I was like holy [ __ ] like there’s a lot that goes into this it
just amazes me I I I did not know anything about your past that you just went over is that a guy from
Acushnet helps build out the provand then went to Taylor Made which is a
monster golf ball brand in itself and built that brand up and then to you
know bring that full circle now you uh you founded snow golf what year did you
find found there found that so I left Taylor Made In in end of uh and the
goal was always to try to come back home you know the family and everybody was back here so um for the longest time the
goal was to get back home and you know once the kids were through school and education and could could be all paid
for with whatever path they went down um I wanted to have that done first and then be able to come back so my goal was
always to try to give back you know when you work with tourers they don’t pay for anything yeah everybody that buys
products pays for it and then the torquers get paid so designing products for tour players have specific needs and
I mean I can remember working with Sergio and I spent six hours from yards just little pit shots and he could
tell the difference on how high the ball pitched and how it checked that’s crazy and H irn was a trajectory guy how high
it would go with a seven iron when to go out and work with amateur and uh the five-piece golf ball which I did at the
tail of made was called Penta that came from working with Jim furick and his problem was rescue clubs at the time
were hitting the ball higher with no Spin and the balls would knuckle and fall out of the sky yeah so I put a layer inside the ball where that rescue
club would get to to create spin to keep the ball in the air and that’s where the five Wars came from now an average
golfer nobody’s ever said my for iron Knuckles and falls out of the sky us they say I can’t hear yeah exactly so so
working for um consumers that want to pay for golf balls I said if I have all this technology and all this performance
that we can design into a product that could fit the average golfer and give back that’s kind of what I wanted to do
so I started snow golf in as a director consumer business so we have
the products made they’re brought in you order them online we ship straight to your house now the cost to make the golf balls is no different than the cost to
make provy once yeah but we don’t pay any T I’ve had seven tour players call to play the ball and I dis respectfully
declined say it’s not our business model if I pay you quar of a million dollars a year with people that’s and a half
million now someone’s going to pay for that that’s going to be the consumer go up drastic exactly so we we don’t go to
Pro Shops unless they call us because we don’t have sales reps and we don’t do a lot of TV and marketing stuff we stay
away from the tour and all that savings is passed right back to the consumer which I appreciate cuz I I go out and I
lose a dozen balls every single time I go out and that’s just for the first nine holes if I the next you’re one of
my favorite customers security yeah no that’s uh you
know I I’ve gone and I’ve bought Prov ons at the pro shop because I forgot the balls or whatever and then you walk in
out and I don’t remember how much they cost bucks bucks yeah they’re
expensive it’s just crazy to me right so a I’m not a big golfer so it’s cool that you have that space for that amate
golfer that doesn’t want to spend $to lose balls in four hours of golf or I’m just out there having a couple
drinks and enjoying myself and the quality of the ball compared to those Tor balls is there much of a difference
any difference there’s not so the factory that I was using until Co hit uh makes the same golf balls that tailor
made uses so whatever makes the tailor made balls makes the same it’s a factory that that I did in uh in in
out in Korea we built a factory out there so um and it’s a separate off offsite urethane section with all the
quality controls and we spent time out there to to teach them that and and since then they’ve added other lines so
I was using some of that equipment to make them so the the process and quality side to it fall in the same that you
know that the top companies use I did have some I I mean you live and learn in in this business and when you start up
new factories and you start up um new processes and everybody in a new plant thinks they know more than everybody
else does and they don’t want to kind of listen you know saying I’ve done this for a long time um so I’ve had some
factories where I’ve had to start up and then the quality wasn’t as good good in and I’ve shut them down and moved on so
is that the toughest part at this point now trying to get the quality that you need and the production that you need
yeah and it’s getting better I mean after Co it was a nightmare um you know to give you an example if we would if
you would buy a container of golf balls which holds dozen in a container
um that used to cost $to have it Shi to to Boston just shipping just the
shipping yeah in a container $and it would take about four weeks well during Co that went to
$and it took four and a half months jez so try having a business where your products out in the boat
somewhere and they’re not going to every day they tell you next week next week next week next month next month so that
went on for a long time so covid was good was good and bad for golf I mean everybody could play because it was an
outdoor sport everybody wanted to play memberships lot people got back into golf or everybody they got their free
stiping things they they put it into a a membership and they played so golf was boom so the supply is there but uh the
demand was there but the supply wasn’t there was a huge issue in in Dupont which makes all the material for every
company in Golf all the suring that goes on the outer cover or the inside layer they had a reactor that blew up they
only have two and one of them blew up so there was no Supply eight months so no
tit West everybody couldn’t get any so everybody was reducing using what they had up to try to make the best they
could and then cutting out products you know that’s all turned back around again it’s starting to come back to full
circle now but it took two or three years to do that it’s crazy how much goes into a golf ball yeah yeah it’s
white round and rolls on the ground it’s crazy but the crazy side to we talked about the patents um when I was a
Titleist and tayor made we would have a patent meeting once a month and we would review about to new applications
and new patents every month in golf balls and most of the patents and golf balls never get made into a product they
you own those to prevent other people from trying to do something later so the R&D groups would have if you you know if
you think about research and development you go to work every day and you need one hit to be a home run you fail % of
the time and that % it’s a win so when you look at it like that you can go to work and it’s better than a weather man
they get the weather wrong every % of % chance of rain what kind of forecast is that you know so but that’s how we
did it yeah so % you need that one professional one provone Penta you know all those all those things were big
incremental changes but when you think of those three products that was over years yeah you know so the rest of them
are all minor tweaks little things like that now you guys ship all over the country all over we ship all across the
us and we’re in countries and the biggest ones for us are um Japan and
Korea um the UK Canada those are the bigger of the I get texts and calls
from my buddies all the time you know texting me and saying hey you’re not going to believe this they send me a picture had one yesterday sent me a
picture of the golf ball my name’s on it obviously and they’re over and you know I was at in a Bach of party in
Scottsdale we’re at the house there’s a little Putt and green in the back just some golf balls back there snow golf
balls sitting there so I get these texts and I get these calls from people all the time you know they don’t because everybody around here that knows us or
knows you and knows your company you know really thinks it’s just around here and it’s not it’s everywhere yeah and
you really I mean as far as advertising goes and how you get the name out there most of it is just really it it’s more
of your reputation that’s just selling these golf balls at the end of the day right it is and social media was a big
part of it we we’ve actually been since day one we’ve been restricted on what we could do for sales based on what we
could get from for inventory yeah and that’s always been that way we grew about to % every year since we
started and and the supply was there and then they couldn’t Supply us enough so we have to look for other factories so
we kind of outgrew the fact then Co hit which created a big issue for us you know this year you rolled out some new
balls yes production wise are they coming in do you think you can make a push to really get it back out there and
grow it with the supply that you guys this year is a huge difference for us from last year this year is all new
products um some durability issues we had with a factory that did some things that we weren’t happy with um have been
fixed so thank God just sell those balls to me I won’t even know I had to raise
the price when I give them to him because I might get them for free steal from the factory so when Supply was
going down I was running real low I don’t know what I was going to have to do he was taking them out of bags that were in my back of my truck oh I’ve seen
them yeah I need four more dozen I said you only played one time sometimes they go far away I don’t want if you’ll get
them so you know drop happens when your dad he says that’s right eating I take
care of that I think I should be an employee of snow golf mean that leads us to our next question they can’t really
go into the woods and the water though to get them so it’s a little tough you know we don’t want got be a course we don’t want you to find them find the
water beach is always open um but one of my next questions like what’s the plan
for snow golf like the next to years and if you’re looking for some of those outside sales reps to travel
around the world I’m available I can work on my golf game it needs a little bit of tweaking here and there nothing
crazy but comes into play you’ll be the first one I’ll % I think me and Craig need
to go on the road do a little I’m sure our wives will like that our kids that be awesome what do you see uh Snell golf
in the next five to years probably in five years I see Milestone buying them
andow that’s kind of that’s we’ll run into the ground there’s a nice corner office I’ll sit over there right next to
Kevin I don’t care I love it I love it you can have my office but you know what we we’re in a we’re in kind of about we
were this and then Co hit and now we’re doing this again so you know the next couple years for us are obviously going
to be um we have some new plans to do things there’s a lot of there’s a lot of new programs the emails that I get daily
everybody wants to sell you something but there’s Ambassador programs there’s your Amazon programs um cell essential
programs that you can use on Amazon um we got a distributor that we’re adding um overseas that’s that’s a pretty hefty
one we started we doing custom logo stuff now so you know we just got a dozen order from someone the
other day that a bank that wants to buy them um so we it’s we got to get back
you know to to where we were um the supply which you were talking a minute ago Craig is is is open now for us we
don’t have a limitation anymore I’ve secured a factory I secur the supply with them um and the pricing side to it
is all set so they’re coming in now um everything’s on the water they’re coming in monthly with POS and forecast and
plans so things are in a much better position you know today than we were so yeah I I I would say you know it’s you
know who knows what the future it holds for it right now it’s family own you know we got some family that work for us
my wife gets a paycheck since since she probably watch this I told her I’d put her name in it but she
not that part cut same no so just call her sassy yeah we just she comes in on
Fridays and gets a paycheck but uh she babysit my kids no yeah she’s babysitting Friday actually so saves you
paycheck yeah no no she still get direct deposit but it’s it’s going good it’s
family you know family and friends it was self-funded yeah you know I can remember when the first container came
in it was justdozen container you know now we get dozen a
month come in so we had one come in that was going to last us three months and now we get a month so it’s a
much different we’re in our third or fourth building that we’ve outgrown and we’re in a sare foot you know
pack and Chip Warehouse building now with an office um so you know things are things are moving in the right direction
you know it’s there’s been challenges no question but that’s that’s how you survived you I’ve always I’ve always had
a strong feel and that you you learn by mistakes you make and then and you also um the the challenges of of things make
you better you know if everything’s easy then then you don’t really learn and get better and I also learn a key thing
where don’t try to do too much too fast you know crawl walk run has been the philosophy I’ve tried to put into snow
golf when they want to add this and add that and I’m like when you start doing that they wanted to put shirts in they want to do this you know sizes are off
you you’re handling shipping back and forth and you take away your focus of your core product so you know having
clubs in the lineup has been asked for us but you know we’re not a club company so for me want you know yeah and and and
and crawl walk run don’t try to run fast you know try to get there and and grow and you guys have done the same thing
you know like I can remember I don’t know five or six years ago when we sat down when you were going to come work over here it was you didn’t even know
what you wanted to do you know and it was almost just two of you guys in the beginning it essentially was Craig and I
in the office two processes wasti place now and you’ve guys done a great job with it so but you could that took five
years yeah yeah it does take time and I mean I think you know going back Co was great for us now rates go up and now
we’re almost hitting that point where we’re having to shift focus a little bit you know get better at what we do get
faster get more efficient and re kind of organize because we were going for from
until probably you know just non-stop Balls to the walls just
going as fast as we could figuring it out you know making mistakes but moving forward and now the last year and a half
or two we’ve really actually have had time to build out a better system build out better technology build out better
loan officers give a better product and we really just focus on what we do we don’t do anything else besides mortgages
we’re not we’re not lending on auto loans we’re really not doing anything besides a mortgage so when you call us
just like when they call you if you want the best golf ball you call the guy that just makes golf balls and if you want the best mortgages you call the guys
that just do mortgages exactly you know and that’s what we’ve kind of done as well and it’s worked out pretty well for us at this point yeah yeah it’s the way
to go with it keep it keep it simple you know and do what you do what you do best in the I like that crawl walk run you
got some sometimes you get to the Run Craig Craig stops me from the running brings me back into the walking get one
of those like choker callers sometimes for like Craig what do you think about this he’s like what are you thinking right now we just finished something
else or we just did this but so now I just don’t even tell them with us you know it works out good I
just walk into his office I’m like hey by the way this thing I was working on is work I’m like and he’s like how we going to work this out
like more staff figure out think another thing too for me is is keep it fun for the employees you know that whole
company goes in I go in first in the morning and print out the re the uh packing slips and I write a thank you
note to the people on the packing slips and then when the when the rest of the company comes in we all go out back we
music on every myself AG good we pack ship we cut the boxes up you know we do that every single day and then go to
your office in the afternoon and do the job you got to do so there talking softball baseball everybody’s got kids
things going on so um we haven’t had a person leave yet which which is kind of nice you know and you know it’s it’s not
a boot camp kind of place you know there flexibility and and keep your employees happy but have fun doing it I worked at
corporate world for a long time and it’s a lot different and I worked for two of the best golf companies in the industry Titus and tailor made two uniquely
different distinctly different management styles you know with titos those very white coats and and uh
hierarchy teered you would talk to this one you would talk to this one and tail it made when I was on the executive staff we would be in the in the um
softball leagues with the people or or have every we’d have a a birthday lunch a birthday cake thing for everybody per
month in the whole company and the executive staff would go and you know talk to them about what’s going on and
be part of it so um just different styles here that’s that’s how they were um T May was very high engineering
related where TI was a very high technician related you know so they were just different but two good learning
experiences with two great companies you know no question about it I’ve been fortunate you know that’s you know I
I’ve been Sports guy my whole life and and hating Golf and getting into golf
and and staying in the sports you know industry and working with professional golfers of all levels of all ages um I
was lucky you know very blessed to do that and then put that into a business now that I have today so culture s golf
is is topnotch I I know a couple of your employees they love it they’re never going to leave there I think that’s one
of the things Craig and I have like really tried to focus on is the culture and it’s probably one of the harder
things to just maintain right you go through that where we’re just nonstop and you start losing focus of
that you’re not home as much you’re traveling more hours at home with the kids are tough just it beats on you a
little bit yeah it’s a balance yeah I’m starting to learn some of that work life balance but then the interest rates or
something will happen and it’ll be like just to ground back to run and it’ll be like all right let’s get back to crawling now still business around yeah
now on the technology side of things you know I feel like at this point you always say like I I don’t know how
things can get any better can you make the golf balls better they’re holding you guys back at this point with what
you can do are there any like massive things in the works or changes that will evalate the uh that will bring up a golf
ball even more than what they currently are are yeah I don’t I don’t know if you won’t see a a a big difference in
distance you know I remember when I was working at tile a St fight every year they launch the ball now five yards
longer now five yards longer and I did the math one time and the ball goes like yards you know so it’s clearly not
not true but um we’re we’re restricted on the the ball velocity and we’re restricted on the distance to the USGA
and they’re actually working on rolling that back on us now they want us to make them shorter some of the courses they
say are obsolete but um I think the the big difference is the multi-layer golf balls give you every time you can add a
layer in a golf ball you can add a different level of performance so when you work with Dustin Johnson or Sergio
or tiger they’ll say I need you to take spin out of an eight iron because I can’t get to a back pin the ball hits
and pulls back off and I can’t control it so we work to control the spin rate on eight irons nine irons wedges well
you work with an average golfer they say and I can’t make the ball stop on the green so I think you can design products
that fit specific targets of players and and what they need in a product which is not what the tour it’s funny because
everybody wants to play a golf ball that the tour players play and it’s really the worst golf ball could play because it’s not enough yeah everybody needs you
can’t hit those layers CU you’re working on those specific cores for the club to hit this piece of the core and if you’re
not creating enough speed you’re not hitting it so you’re getting the reaction that you know their eight iron would get with your five iron yep and
you’re not going to have the same results you can I can take the the inside layer of a golf ball the mantle layer that’s between the core and the
cover and I can use a material that has different kind of flex modulus or tensil strength or elongation and I could or or
hardness sh a or sure D hardness and I could make that golf ball spin five or RPMs different by changing the
material so if I gave that ball to Sergio or Dustin or tiger they would they would it would go up it they
probably would catch it you know go spin so much and come back to them but if I give it to you know to you that’s trying to learn you want you’re not going to
have it hit the go golf it’s going to hit and suck back but you might be able to hit and have it stop five feet closer
which may be one less three put which helps lower your scores interesting that’s the problem you just need a custom made golf ball no I think I think
we might be honest they got stripes on him and they say range you know what
far I have a couple of those in my bag he needs a bigger one actually just get him at the cad Shack I just take the
ball so it’s better the biger when you talk about that top fight did that was called Magna they they actually
introduced a ball that was there’s a size limit on golf balls you can make them so small but you can make them as
big as you want oh got yeah didn’t work out well I’m assuming no they they said
it was easier to hit it’s easier to see but then people get them it’s like you know like when I was a Titleist ladies
golf balls were ladies wanted to have their own golf ball and the more the the
woman started to grow in golf which is a lot now they wanted to play the same ball that men play because a lighter
golf ball is better for a slower swing speed player because it helps with lift but they don’t want it it’s not what the
guys play it’s not what the tour plays so they really they came out we had them but it never never took off you know
what this is this is a great question because I really don’t know the answer to it are there different golf balls now
for beginners or kids or somebody learning somebody with X handicap y
handicap it’s a price point thing I mean you make a two-piece low spin soft golf ball for a beginner it helps reduce
Hooks and slices you know it helps hit the ball up in the air a little higher you know it just helps you enjoy the game a little more you’re not trying to
score you’re not try to worry about holding greens so you know you you pay for performance you know so I’ve always
told people that if you ever a true test of golf balls is if you take a two-piece golf ball and you take a tour golf ball
and you go out to yards and you can do this with any brand everybody has a two-piece ball on a tour ball and go out
to yards and hit shots in chips putts and if you like the way
that golf ball came off low with a little check or high bump and run whatever it was you liked about it use
that golf ball because you can fit it to your driver after but if you can’t tell the difference at at your level at that
time just play the cheapest one because you’re not there yet you will eventually but they’re different from yards and
in they’re not different off the tea anymore they all go pretty good off the tea now so when you see me on the golf course with a snow ball that’s just a
complete waste of money I should be using like the beach balls so I can get a hold of it maybe cont soccer ball
tennis balls tennis ball fits in there right yeah what would you guys do if I showed up to the country club with a
tennis ball and you started seeing them honestly I don’t think it would be any worse I don’t think it’ be I don’t think it would I can use my driver goes about
feet no big deal I got it last question we’re getting this wrapped up here but what if you could do it all
over again now either snow golf or just your whole career what would you do differently or would you change anything
at all H it’s a tough one yeah I mean again I I
I was a hockey guy so I probably would have committed myself a little bit more and play played a different position in
hockey you know and then had a little bit better shot at playing you know that that final level which I got to the you
got close to the best level yeah but I never got to the top level so um but that that was my whole passion you know
I I I didn’t uh I I I I just wanted to play hockey when I was a kid I I went to school with an Undeclared engineer in at
UMass L with a scholarship so I just went there and then you could go to all the different labs and check out what
you liked and I thought the plastic side to it was pretty interesting with the molding and the drawing drafting you know processing things everybody’s
everything’s made of plastic so kind of had an interest to me but I was the only guy on the bus that was studying you
know engineering imagine do all that while playing division one hockey very
it was tough but but I think I think I would have you know I probably would have put a little stronger effort into
that um side to it you know and what position would that be I would have probably played defense you know I
played center and right wing in in college in junior hockey after college
but uh the defenseman now the size I was a little bit bigger now than I was then
but same but uh the defenseman with the
height I had and the size I had that’s what they were you know and now everybody’s big it’s a different sport now but that that’s that’s kind of know
the the main thing um as far as the golf business side to it goes you know I’ve been very very fortunate to to be with
two of the two of the top companies and learn a lot from them and spend a lot of time on tour and have some good friends
and things like that you know the location side to it was tough you know I was away from family and stuff being in
San Diego back and forth um traveling back and forth fight a lot of long fights um but you got to do what you got
to do at that point um but yeah I I I honestly have no complaints about the career that I’ve had in the golf side to
it and may maybe this s golf side to I would have started a little bit earlier yeah that’s what I was going to ask if
tell me what you did earlier it’s just giving back you know the the consumers who who pay the prices for these big tickets to go to and to give I I love
the consu I I answer I get about emails a day and I answer all the customers that write stuff to me and you
know they always some bad feedback some good feedback but I have a piece of paper on my desk and every negative
comment I fill it in a box whether about the ball and every positive comment and when a box fills up that’s a voice
that’s a voice of the customer that’s what I work on next so I I use that as my R&D tool to say okay this guy thinks
it’s too hard too hard too hard durability too hard spins too much too little and those voices from my
customers fill boxes in of what my next product design will be that’s how I do it pretty cool well I think that’s
enough for today learned more about golf balls and everything that I think bur’s ever going to need to know I just
learned more about golf in the last minutes than I’m ever going to use well
thanks for having me I appreciate it thank you for coming on mortgage daddiy your one of The Originals yeah that’s it
we got to get ready we got a golf match on Friday so got to get him back up and running now that he’s back from
California get him rested up so we can win some money I’m G to take two lessons and I’m going to take all your dollars I’ve been slow playing it for the last
couple years I haven’t busted out the real golf game I don’t want I’m G try to take you guys for the Home Run a hole or something like that
you got my number there’s no ma on yeah well the only way I would even think
about doing that is if you guys both were like had your arms tied behind your back something like that maybe I’d have
a shot but I still don’t think so I think you guys could kick the ball down there faster than I could hit with the golf club so that would be funny yeah
thanks Dean for coming on and look forward to uh seeing you out there all righty sounds good thank you all right
thanks guys